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Pella storm door latch stuck open.
Loosen the hinge rail installation screws a turn to relax the tension.
Discover pella s energy efficient replacement windows and doors.
Version with deadbolt and shootbolts in a pella door.
Pella lock bodies have only a one year warranty so expect problems.
Follow these four steps to facilitate your replacement parts order.
Ordered new lock body for 20 31 which he said was still available.
This article is meant to address situations in which the door has been locked shut or that is to say.
Pella offers a complete selection of windows and doors including a collection of storm doors.
The hinge rail screws may be too tight.
Once you have a hole you can use a small flat blade screwdriver to push the latch over and open the door.
If you cant get help from pella let me know and i will see if the lock is available.
After getting the door open i wrote down the warranty registration number and phoned the pella storm door service number again.
Online parts store storm door parts store.
If the handle must be lifted to open or close the door the hardware is upside down.
There may be a pocket of air pressure between the primary door and storm door.
To create an escape route for the air try raising the storm door expander or leaving the storm door window slightly open.
Internet search showed this is a common problem with pella storm doors.
If you don t have your receipt please write down the unit id serial number on your pella.
Find your order number.
A pella storm door that is difficult to open or close may be the result of a faulty or misaligned door latch.
If the door hangs or doesn t latch the door latch is not properly aligned.
You will very likely need a new lock as the spring inside has probably broken.
Find your original pella order number on your invoice or the original purchase order number on your sales receipt.
One problem that might arise is when it is difficult if not impossible for you to open the storm door.