Pella Door Lock Problem

1 pella will provide parts or exchange at its option any door determined to be defective in ma terial or workmanship for a period of five 5 years from the original date of purchase. I cannot open my pella storm door step 1. With a little maintenance you should be able to release the sticky lock and prevent it from jamming again in future.

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Pella manufactures two types of patio doors in hinged and sliding varieties as well as main entry doors and storm doors many of which are fitted with locks.

Pella door lock problem.

Spray a silicone spray lubricant into the door s latch mechanism. Twist the hinge rail screws a quarter turn each counterclockwise using a flat screwdriver. Find the latch rail. For the first 12 months this will be done at no cost to the purchaser and a reinstallation credit of up to 25 will apply.

In some instances you may notice that the pella door s frame is not level or is slightly out of. Door does not fit tightly against weatherstrip. If your lock is not a gu ferco lock this article will not help you. Once the door is open operate the handle and turn the deadbolt.

Wipe off any excess lubricant with a rag. Pella door problems frame is out of square. I recently installed a new pella back entry door and storm door. Over time the moving parts of the lock can seize preventing the door from opening.

To unjam the deadbolt remove the installation screws on the latch rail from the outside. If either does not operate when the door is open the hardware needs to be replaced. My problem is the storm door only closes correctly as long as the interior door is open or partialy open. To identify whether or not your lock is a gu ferco look at the lock faceplatefor the gu or g u ferco logo shown in picture below.

Sliding door is difficult to open. If you notice a draft in the vicinity of pella doors there may be an. This will loosen the tension on the deadbolt allowing it to retract and the door to open. Pella no longer manufactures doors with these particular mechanisms but we can help you replace your lock if it breaks.

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